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Knowledge base
GetThru News
GetThru Newsletters
7
10.9.24 Introducing VAN Integration Management + GOTV Support Hours
9.26.24 Auto Campaign Archiving Beginning Oct. 1st
8.22.24 Avoid Campaign Provisioning Delays with Dedicated Phone Numbers
8.1.24 Announcing PatchThru, Caller Details Reports, & Video for ThruText
5.23.24 Deliverability Data + More ThruText Updates
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GetThru Support
6
GetThru Support
Support for GetThru.app
Submitting and Checking Tickets
Chat for GetThru.app
How to Become a GetThru Reseller
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Guides for GetThru Users
Account Management
5
Accepting your invitation: NEW USERS
Accepting your invitation: EXISTING USERS
Editing Your User Profile
Switching Between Organizations
How to Reset Your Password
Troubleshooting for GetThru Users
3
Browser Troubleshooting
Troubleshooting Issues at Login/Signup
GetThru Browser and Connection Requirements
Guides for ThruText Texters
Message Sending
9
Sending Initial Messages
Recommended & Saved Replies
Self-Assigning Conversations for Texters
Texting Hours
Hiding Conversations
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Data Collection
3
Survey Questions for Message Senders
Opt Outs for Texters
Provider Specific Opt Out Behavior
Video Guide
1
Texting for Senders (ThruText Video)
Using ThruText
2
Using ThruText on Your Phone or Tablet
Using ThruText Keyboard Shortcuts
Guides for GetThru Admins
Dashboard Navigation
4
GetThru Sidebar Navigation
Navigating the ThruTalk Admin Sidebar
Navigating The ThruText Admin Sidebar
Navigating The ThruText Admin Dashboard
Groups
7
Uploading a Group
Phone Number Verifications
Group Size
Groups Details Page
Group Uploads: Troubleshooting for an Unknown Error
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Users
6
Permission Levels
Managing User Permission Levels
Toggling the Permanent Invitation Link On and Off
Invitations
Account Owner
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GetThru Account Tools
5
Custom Fields
Usage Analytics
Setting a Custom Voicemail Greeting
Network Account Usage
Phone Number Page for US Accounts
Integrations
11
VAN Integration Management
Nightly S3 Export Delivery
PDI Integration Guide - GetThru.app
Getting Started with GetThru VAN Integrations
Creating a Group from a VAN Imported List
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Resources for GetThru Admins
13
GetThru Glossary
ThruText Welcome Email
ThruTalk Welcome Email
Resellers: How to Submit a Client of a Reseller Account Request
Client: How to Submit a Single Client Account Request
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GetThru Video Guides
3
How to Create a Group (GetThru Video)
Inviting Users and Manage Permissions (GetThru Video)
Groups & Users Onboarding Training
GetThru Centro de Ayuda
23
Aceptación de su invitación: NUEVOS USUARIOS
Aceptación de su invitación: USUARIOS ACTUALES
Edición de su perfil de usuario
Cambiar de organización
Resolución de problemas en el acceso/registro
View all 23
Know Your Customer (KYC) in the United Kingdom
2
Know Your Customer (KYC) in the United Kingdom
Phone Numbers Page for UK Accounts
Guides for ThruText Admins
ThruText Video Guides
7
How to Launch a Campaign (ThruText Video)
How to Target Campaigns (ThruText Video)
How To Reassign Conversations (ThruText Video)
How to View Conversations and Cleanup Campaigns (ThruText Video)
How to Export Your Data (ThruText Video)
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10DLC Requirements
18
What is 10DLC?
Brand Registration Page
Use Case Registration
10DLC Sample Message Requirements
What is Manual Vetting?
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Resources for ThruText Admins
10
Editing an Initial Message in an Active Campaign
Text Message Segments
Followup Messages in ThruText
Initial Message Sending Window
Using ThruText Custom Fields
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ThruText Campaigns
13
ThruText Campaign Analytics
Pre-Launch ThruText Campaigns
ThruText Campaign Index
ThruText Campaign Details Page
Campaign Navigation Menu
View all 13
ThruText Tools
5
Opt Out Message
Opt Out Management
Global Recommended Replies
Setting Up Self Assignment
Global Survey Questions
ThruText Exports
7
ThruText Campaign Exports
Account-Level ThruText Exports
ThruText Export Types
Tag Reports
Historical Data
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ThruText Conversations
7
Tips for SMS Initial Message Creation
Conversation Management in the Admin Messenger
Tips & Tricks for Multi-language Texting
Reassigning Conversations from the Admin Messenger
QuickSend Information for Admins
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MMS in ThruText
7
What is MMS in ThruText?
Managing your Media Library for MMS
Adding Sample MMS to a Use Case
How to Add MMS to your Initial Message
Resizing Your Media
View all 7
Integration Guides for ThruText
VAN Integration with ThruText - Getting Started
2
ThruText VAN Integration Setup - Part 1: Getting a VAN API Key
ThruText VAN Integration Setup - Part 2: Setting Permissions in Your Folder
VAN Integration with ThruText - Importing Your List
2
Contact Import - "Push" a List From VAN with the "SMS" Button
Mapping to both MyVoter and MyCampaign on the Same ThruText Campaign
VAN Integration with ThruText - Syncing Responses
6
Sync Responses - Integrating your ThruText Campaigns
Sync Responses - Survey Questions & Activist Codes
ThruText Sync Responses - Canvass Results (MyVoter Only)
ThruText Sync Responses - Events (Campaign Side Only)
Sync Responses - "Texted" Status
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VAN Integration - Bulk Uploading Results
1
How to Add VAN IDs to ThruText Results for Uploading
ActionKit Integration Guides - ThruText
1
ActionKit Integration - Event RSVPs for ThruText
ThruText Strategy Guides
Political Strategy
3
Political Texting Suggested Scripts
Getting Started With ThruText
Vote Tripling
Education Strategy
2
Suggested Scripts for Texting Alumni
P2P Texting & Annual Giving
ThruText Pricing and Product Information
ThruText Pricing Information
2
ThruText Pricing Guide
How to Find Your ThruText Contract Rate
ThruText Product Information
3
ThruText Product Information
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