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Knowledge base
Guide for Texters
Account management
5
Accepting your invitation: NEW USERS
Accepting your invitation: EXISTING USERS
Editing your profile
Switching Between Organizations
Troubleshooting Issues at Login/Signup
Message sending
6
Initial Messages
Replies - Recommended & Saved
Self-Assigning Conversations
Texting hours
Phone calls
See all 6 articles
Data collection
2
Survey Questions
Opt outs
Video Guide
1
Texting for Senders (Video)
Using ThruText
2
Using ThruText on Your Phone or Tablet
Using ThruText Keyboard Shortcuts
Guide for Text Admins
Video Guides
8
How to Create a Group (Video)
How to Launch a Campaign (Video)
How to Target Your Campaigns (Video)
How to Invite Users and Manage Permissions (Video)
ThruText Videos - How To Reassign Conversations (Video)
See all 8 articles
Groups
6
Phone Number Verifications
Uploading a Group
Group size
Contacts and Error Messages in Groups
Group Uploads: Troubleshooting for an Unknown Error
See all 6 articles
Campaigns
21
Campaigns overview
Campaign creation - Standard
Campaign creation - Pre-loading
Campaign - Daily Open and Close Times
Campaign cloning
See all 21 articles
Users
3
Permission Levels
Managing User Permission Levels
Invitations
Account Tools
13
Setting a Custom Voicemail Greeting
Enable/Disable Permanent Invitation Link
Opt-Out Management
Custom Fields
Global Recommended Replies
See all 13 articles
Exports
5
Campaign Exports
Account-level exports
Group Exports
Nightly S3 Export Delivery
Export Types
Support
1
Tips for Sending in a Support Ticket
ThruText Glossary
1
ThruText Glossary
Integration Guides for ThruText
VAN Integration with ThruText — Getting Started
2
VAN Integration Setup – Part 1 – Getting a VAN API Key
VAN Integration – Setup Part 2 – Setting Permissions in Your Folder
VAN Integration with ThruText — Importing Your List
5
Contact Import — "Push" a list from VAN with the SMS Button
Contact Import — "Pull" a list from VAN via the External Contact List Page
Creating a Group from a VAN Imported List
VAN Custom Fields
Using Both My Voter and My Campaign Survey Questions on the Same Campaign
VAN Integration with ThruText — Syncing Responses
5
Sync Responses – Integrating your ThruText Campaigns
Sync Responses — Survey Questions & Activist Codes
Sync Responses — Canvass Results (MyVoter Only)
Sync Responses – Events (Campaign Side Only)
Sync Responses – "Texted" Status
PDI Integration Guides — ThruText
1
PDI Integration Guide — ThruText
ActionKit Integration Guides — ThruText
1
ActionKit Integration - Event RSVPs
ThruText News
Text - Current Updates
12
Managing GOTV Texting Volume - 10.9.20
Deliverability Recommendations - 10.6.20
Election Security and Increased ThruText Traffic - 10.1.20
Update: Bulk Reassign & More - 9.3.20
Introducing Increased Campaign Size - 7.22.20
See all 12 articles
Text - Update Archive
19
Update: Keyboard Shortcuts and More! 7.30.19
Update: NEW Keyboard Shortcuts, VAN Integration Features and More! 7.26.19
Update: Keyboard Shortcuts in the Message Sender 7.22.19
Update: Header Search Bar Fix & More 6.27.19
Update: Profile Page Bug Fix & More 6.18.19
See all 19 articles
Text - Newsletter Archive
10
9.3.20 — News — Features to scale your texting efforts!
2.12.20 – News – Coming Soon! New Admin Dashboard
12.11.19 — Holiday Notes & Updates from ThruText
8.14.19 – News – VAN Integration Updates & Keyboard Shortcuts
5.9.19 – News – Extra! Extra! Get your Exports!
See all 10 articles
ThruText Strategy Guides
Political Strategy
3
Political Texting Suggested Scripts
Getting Started With ThruText
Vote Tripling
Education Strategy
2
Suggested Scripts for Texting Alumni
P2P Texting & Annual Giving
ThruText Pricing and Product Information
ThruText Pricing Information
3
What is ThruText's pricing for political campaigns & non-profits?
What is ThruText's pricing for education?
Does ThruText offer unlimited messaging “per contact” plans for non-profits & political campaigns?
ThruText Product Information
4
How do I get started with a ThruText account?
How quickly can I get started with ThruText?
Does ThruText have an integration with VAN?
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