ThruText Help Center

Account management 5

• Accepting your invitation: NEW USERS
• Accepting your invitation: EXISTING USERS
• Editing Your Profile
• Switching Between Organizations
• Troubleshooting Issues at Login/Signup

Message sending 6

• Initial Messages
• Replies - Recommended & Saved
• Self-Assigning Conversations
• Texting hours
• Phone Calls

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Data collection 2

• Survey Questions
• Opt Outs

Video Guide 1

• Texting for Senders (Video)

Using ThruText 2

• Using ThruText on Your Phone or Tablet
• Using ThruText Keyboard Shortcuts

Administración de cuentas 5

• Aceptando su Invitación: Nuevos Usuarios
• Aceptando su Invitación: Usuarios Existentes
• Editando tu Perfil
• Navegando Entre Diferentes Organizaciones
• Soluciónes de Problemas al Iniciar Sesión/Registrarse

Envío de mensajes 6

• Mensajes Iniciales
• Respuestas: Recomendadas y Guardadas
• Autoasignación de Conversaciones
• Horas de Texting
• Llamadas

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Recopilación de Datos 2

• Preguntas de Encuesta
• Exclusión de Destinatarios

Uso de Thrutext 2

• Uso de ThruText en su Teléfono o Tableta
• Uso de Métodos Abreviados de Teclado en ThruText

Video Guides 8

• How to Create a Group (Video)
• How to Launch a Campaign (Video)
• How to Target Your Campaigns (Video)
• How to Invite Users and Manage Permissions (Video)
• ThruText Videos - How To Reassign Conversations (Video)

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10DLC Regulations 9

• What is 10DLC?
• Adding Brand & Use Case Registration Information for 10DLC
• Use Case Registration
• Use Case Selection During Campaign Creation
• Campaign Verify

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Groups 6

• Phone Number Verifications
• Uploading a Group
• Group Size
• Contacts and Error Messages in Groups
• Group Uploads: Troubleshooting for an Unknown Error

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Campaigns 16

• Campaigns Overview
• Campaign Creation - Pre-loading
• Campaign - Daily Open and Close Times
• Campaign Cloning
• Campaign Targeting

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Users 4

• Permission Levels
• Managing User Permission Levels
• Invitations
• Account Owner

Account Tools 10

• Setting a Custom Voicemail Greeting
• Enable/Disable Permanent Invitation Link
• Opt Out Management
• Custom Fields
• Global Recommended Replies

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Exports 5

• Campaign Exports
• Account-level exports
• Group Exports
• Nightly S3 Export Delivery
• Export Types

Support 2

• Tips for Sending in a Support Ticket
• Browser Troubleshooting

ThruText Glossary 1

• ThruText Glossary

Conversations 5

• Tips for Initial Message Creation
• Viewing Conversations & Campaign Cleanup
• Tips & Tricks for Multi-language Texting
• Reassigning Conversations
• MMS Messaging in ThruText

VAN Integration with ThruText - Getting Started 2

• VAN Integration Setup - Part 1: Getting a VAN API Key
• VAN Integration Setup - Part 2: Setting Permissions in Your Folder

VAN Integration with ThruText - Importing Your List 5

• Contact Import - "Push" a List From VAN with the "SMS" Button
• Contact Import - "Pull" a list from VAN via the External Contact List Page
• Creating a Group from a VAN Imported List
• VAN Custom Fields
• Mapping to both MyVoter and MyCampaign of the Same Campaign

VAN Integration with ThruText - Syncing Responses 6

• Sync Responses - Integrating your ThruText Campaigns
• Sync Responses - Survey Questions & Activist Codes
• Sync Responses - Canvass Results (MyVoter Only)
• Sync Responses - Events (Campaign Side Only)
• Sync Responses - "Texted" Status

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PDI Integration Guides - ThruText 1

• PDI Integration Guide - ThruText

ActionKit Integration Guides - ThruText 1

• ActionKit Integration - Event RSVPs

Text - Update Archive 16

• Update: Keyboard Shortcuts and More! 7.30.19
• Update: NEW Keyboard Shortcuts, VAN Integration Features and More! 7.26.19
• Update: Keyboard Shortcuts in the Message Sender 7.22.19
• Update: Header Search Bar Fix & More 6.27.19
• Update: Profile Page Bug Fix & More 6.18.19

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Text - Newsletter Archive 11

• 9.3.20 — News — Features to scale your texting efforts!
• Managing GOTV Texting Volume - 10.9.20
• 2.12.20 – News – Coming Soon! New Admin Dashboard
• Deliverability Recommendations - 10.6.20
• Election Security and Increased ThruText Traffic - 10.1.20

See all 11 articles

Political Strategy 3

• Political Texting Suggested Scripts
• Getting Started With ThruText
• Vote Tripling

Education Strategy 2

• Suggested Scripts for Texting Alumni
• P2P Texting & Annual Giving

ThruText Pricing Information 3

• What is ThruText's pricing?
• How to Calculate Your Monthly Bill
• How to Find Your ThruText Contract Rate

ThruText Product Information 2

• ThruText Product Information
• Vendor Information to set up GetThru as a Vendor

GetThru Newsletters 15

• 11.26.21 ThruText Australia Price Increase
• 11.18.21 IMPT: ThruText Archiving Notice and Support Hours
• 11.11.21 ThruTalk Holiday Operating Hours
• 11.9.21 Get your texting program calendar year-end ready
• 11.4.21 Early Billing, Survey, and ThruTalk U

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