ThruText Help Center

Account management 5

• Accepting your invitation: NEW USERS
• Accepting your invitation: EXISTING USERS
• Editing your profile
• Navigating between different organizations
• Troubleshooting Error Messages at Login/Signup

Message sending 6

• Initial messages
• Saved Replies
• Self-Assigning Conversations
• Texting hours
• Phone calls

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Data collection 2

• Survey questions
• Opt outs

Video Guide 1

• Texting for Senders (Video)

Using ThruText 2

• Using ThruText on Your Phone or Tablet
• Using ThruText Keyboard Shortcuts

Video Guides 8

• How to Create a Group (Video)
• How to Launch a Campaign (Video)
• How to Target Your Campaigns (Video)
• How to Invite Users and Manage Permissions (Video)
• How to Reassign Messages (Video)

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Groups 7

• Phone Number Verifications
• Uploading a Group
• Custom fields
• Group size
• Contacts and Error Messages in Groups

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Campaigns 14

• Campaigns overview
• Campaign creation - Standard
• Campaign creation - Pre-loading
• Campaign - Daily Open and Close Times
• Campaign cloning

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Organization Level Tools 8

• Usage
• Opt-Out Management
• Global Opt Out Message
• Global Survey Questions
• Global Recommended Replies

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Users 3

• Permission Levels
• Managing User Permission Levels
• Invitations

Exports 5

• Campaign Exports
• Account-level exports
• Group Exports
• Nightly S3 Export Delivery
• Export Types

Support 2

• Can't find the answers you're looking for?
• Tips for Sending in a Support Ticket

VAN Integration with ThruText — Getting Started 2

• VAN Integration Setup – Part 1 – Getting a VAN API Key
• VAN Integration – Setup Part 2 – Setting Permissions in Your Folder

VAN Integration with ThruText — Importing Your List 5

• Contact Import — "Push" a list from VAN with the SMS Button
• Contact Import — "Pull" a list from VAN via the External Contact List Page
• Creating a Group from a VAN Imported List
• VAN Custom Fields
• Using Both My Voter and My Campaign Survey Questions on the Same Campaign

VAN Integration with ThruText — Syncing Responses 6

• Sync Responses – Integrating your ThruText Campaigns
• Sync Responses — Survey Questions & Activist Codes
• Sync Responses — Canvass Results (MyVoter Only)
• Sync Responses – Events (Campaign Side Only)
• Sync Responses – "Texted" Status

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PDI Integration Guides — ThruText 1

• PDI Integration Guide — ThruText

ActionKit Integration Guides — ThruText 1

• ActionKit Integration - Event RSVPs

Text - Current Updates 12

• Update: VAN Phone ID Custom Field 12.3.19
• GetThru Support 2019 Holiday Hours
• Update: Email Notification Updates & More 10.30.19
• Update: New Keyboard Shortcuts & more! 10.16.19
• Update: Email Notifications 9.11.19

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Text - Update Archive 10

• Update: New Export File Formats & More 4.25.19
• Update: Custom Fields for Exports 3.16.19
• Update: New Self-Assign Conversations Feature 3.13.19
• Update: VAN Wrong Number Tag 3.12.19
• Update: New Archive Button 2.20.19

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Text - Newsletter Archive 7

• 8.14.19 – News – VAN Integration Updates & Keyboard Shortcuts
• 5.9.19 – News – Extra! Extra! Get your Exports!
• 4.9.19 - News - Relay is becoming GetThru
• 3.26.19 - News - New Features, New Name!
• 11.14.18 - News - Thank You

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Political Strategy 1

• P2P Texting for Political Campaigns

Education Strategy 2

• P2P Texting & Annual Giving
• Suggested Scripts for Texting Alumni

ThruText Pricing Information 3

• What is ThruText's pricing for political campaigns & non-profits?
• What is ThruText's pricing for education?
• Does ThruText offer unlimited messaging “per contact” plans for non-profits & political campaigns?

ThruText Product Information 4

• How do I get started with a ThruText account?
• How quickly can I get started with ThruText?
• Does ThruText have an integration with VAN?
• Can't find the answers you're looking for?