ThruText Help Center

The first step in texting The first step of an assignment is to send out the initial message to each of your recipients. This is the easy part! The init...

Replies Overview When sending texts for a campaign, you'll start to get responses within a few minutes of sending out your initial messages. You hav...

Request more conversations Some campaigns may have the self-assign feature turned on, which will allow you, the message sender, to add additional conver...

When can texters send messages? ThruText will default to text messaging between 9 a.m. and 9 p.m. in the timezone that the campaign is set to. This is a...

Clearing a conversation from the Messenger A hidden conversation is a message status within ThruText.  You can use the "Hide" button in the...

Sending Type Experiences There are three sending types available within ThruText. This includes Manual Send, QuickSend, and Bulk Send, which are detaile...

Text sender assignments The assignments page is where admins and users can go to access their assignments. The assignments page will only show the assig...

To send texts in ThruText, you will need: An internet connection - Accessed via desktop, mobile device, or laptop.  A web browser - Chrome or Firefox ...

How do I see who to answer first? After you have sent all of your initial messages, you will see the replies to your assignment. Your organization will ...