Request more conversations
Some campaigns may have the self-assign feature turned on, which will allow you, the message sender, to add additional conversations to your assignment.
If your texting admin has turned this feature on, you will see a button in the middle of the screen that says "Request Conversations."
NOTE - It will not appear if this feature has not been activated on your assignment.
Clicking the "Request Conversations" button will assign you a batch size decided by your texting admins. If you have received too many conversations, you will need to ask them to adjust your assignment. You will see an error message pop up if there are no messages left available or if you still have current conversations requiring action.
NOTE - You must have sent all initial messages and tended to all replies before requesting more conversations.