This FAQ is designed to show you how to register with ThruText and accept an invitation from an organization as a NEW USER.
The steps for accepting your ThruText invitation differs for users who are totally new to the ThruText system versus those who already have a ThruText account.
The first step will be that you will receive an invitation from your organization via email to join ThruText:
Once you click the link in the invitation email, you will see a sign-up page where you will create your individual ThruText user account:
Once your ThruText user account is created, you will be brought to your messenger page for that organization.
How do you begin texting?
If you have assignments already waiting for you from your texting admins, you will be all set to start texting. If you do not see any assignments waiting, you will want to reach out to your texting admins (the people you signed up to volunteer for) — they can tell you more about when you can expect your assignment to be live.
If you receive an error while signing up:
If the error says that your phone number or email address has already been taken, this means that you have probably registered to text for another organization at some point in the past. You will need to log in to your existing account where if you need to, you will be able to edit your email address in your profile. Then have your texting administrator issue a fresh invitation to the proper email address.