ThruText Help Center

What is 10DLC? 10DLC stands for "10 digit long code," or the phone numbers that ThruText uses to send personalized messages to individual peop...

Your one-stop shop for 10DLC helpdesk links We know that 10DLC compliance comes with a lot of information. This guide is intended to make our 10DLC guid...

What are Brand Registration, Use Case Registration, and Campaign Verify Tokens? Due to 10DLC regulations, Brand and Use Case registration are required f...

What is Campaign Verify? As part of 10DLC, and in addition to submitting a Brand Registration (and before applying for a Use Case), political texters wi...

10DLC registration for multi-entity accounts In the past, some of our clients have sent texts from one ThruText account on behalf of multiple legal enti...

Brand Registration status types There are 4 status types for Brand Registration: pre-submission," Pending," "Registered," and "...

Use Case Registration (Account Owners & Admins) After completing your Brand Registration, you must fill out your Use Case Registration form. You nee...

Carrier verification of use cases In February 2023, carriers implemented manual verification for use case registration in an effort to reduce spam and i...

General context on 10DLC and opt-ins Many clients have been asking whether 10DLC should change their approach to who they text, particularly whether or...

Use Case Sample Messages Under 10DLC requirements, organizations must submit two unique sample messages when applying for a Use Case. We collect these m...