GetThru Support
Check out these helpful links for solutions, guides, and best practices for all your P2P texting and calling needs.
TABLE OF CONTENTS
GetThru Help Centers
Check out our new Help Centers!
- GetThru Help Center is where all of our guides are located.
- ThruText Help Center is where all of our ThruText guides are located.
- ThruTalk Help Center is where all of our ThruTalk guides are located.
GetThru Support Hours
Ticket Support and ThruTalk managed calling hours:
- 9:00 am - 8:00 pm ET | Monday - Friday
Live chat:
- 11:00 am - 7:00 pm ET | Monday - Friday
Adjusted Holiday Support Hours:
Our Support Team will be unavailable to respond to tickets and chats or manage dial pacing in observance of the following days:
- Thanksgiving - Thursday, November 28th & Friday, November 29th, 2024
- Christmas - Wednesday, December 25th, 2024
- New Year’s Day - Wednesday, January 1st, 2025
The Support Team will observe adjusted hours on the following days:
- Monday, December 2nd - 11-7pm ET
- Thursday, December 26th and Friday, December 27th - 11-7pm ET
- Monday, December 30th and Tuesday December 31st - 11-7pm ET
Utilizing GetThru Support
Tips for sending in a support ticket.
Ask a question through a new ticket.
Check Ticket Status is for checking all previous tickets.
Livechat on GetThru.app for all your troubleshooting needs.