Campaign Details
The ThruText admin campaign page is where admins can go to manage their text bank and view the results of the campaign. In this guide, we'll explain the details of this page.
TABLE OF CONTENTS
- Campaign Navigation Menu
- Campaign Details
- Campaign Analytics
- Followups
- Senders
- Survey Responses
- Initial Message
Campaign Navigation Menu
At the top of the campaign details page, you'll see several buttons that are dedicated to various administrative and interaction settings related to the campaign.
For more details about the campaign navigation menu, check out our guide: Campaign Navigation Menu.
Campaign Details
Moving down the admin campaign page, you'll see important details about the settings in your campaign.
Campaign state
Campaigns can be 'Active', 'Inactive', or 'Archived'. The campaign's state is in the colored oval bubble next to its name. In the example above, the campaign is in the 'Active' state.
Self Assignment and QuickSend Status
Admins can see the status of Self Assignment and QuickSend at the top of the admin campaign page.
Recommended guides
- Using Self Assignment
- Self-Assigning Conversations for Texters
- QuickSend Information for Admins
- QuickSend Information for Message Senders
- Batch size for QuickSend
Initial Message Sending Window
The initial message sending window is the timeframe when initial messages can be sent. When the window has passed, admins and users will no longer be able to send initial messages. After the window, assignments will only show replies, or may disappear if there are no replies. The start date and end date in the initial message sending window can be edited after launching the campaign.
Recommended guides
Daily Open Hours
The daily open hours are the hours in which the assignment is accessible by users. Its main purpose is to ensure that text messages aren't sent to contacts during inappropriate hours.
Recommended guides
Phone Number
The phone number section shows the phone number that was assigned to your campaign to send texts from. It also shows the status of the provisioning process that ensures it has been approved by all the carriers as a phone number enabled for message-sending.
Recommended guides
Campaign Sender Invite Link
The campaign sender invite link can be enabled, disabled, or copied, directly from the admin campaign page.
Recommended guides
Targeting
The targeting section shows the groups that the campaign is targeting.
Recommended guides
Tags
Tags that were added to a campaign during campaign creation will appear on this page. Admins can also add additional tags directly from this page
Recommended guides
Action Buttons
The action buttons on this page provide ways to manage your campaigns.
Recommended guides
- Campaign Management Tools
- Editing an Initial Message in an Active Campaign
- How to Archive a ThruText Campaign
- ThruText Campaign Exports
- Campaign Cloning
Campaign Analytics
The campaign analytics section provides data about your campaign related to initial messages sent, replies, opt outs, and more.
Recommended guides
Followups
The followups section shows and lets you manage previously launched followups and allows you to create new followups.
Recommended guides
Senders
The senders section shows each sender that is attached to the campaign. The progress column shows how many initial messages they've sent (left) and how many they've been assigned (right). The Action buttons allow you send a sender a 'reminder' or 'thank you' email.
Recommended guides
Survey Responses
The survey responses section gives an overview of the responses that have been recorded for survey questions.
Recommended guides
Initial Message
The initial message section shows a preview of the initial message of the campaign. The initial message can be edited in an active campaign by pausing the campaign and editing the "script".
Recommended guides