ThruText Help Center

Campaigns are how you send text messages to the groups you have uploaded into ThruText, and they're the central component of the ThruText Admin workflo...

Campaign creation has five steps:  Create and target  Assign senders Write initial message Add recommended replies Add survey que...

Daily Open and Close times in ThruText are based on a 24-hour clock for a single day in the time zone set for that campaign. Always set your close time to b...

The campaign cloning feature allows admins to create new campaigns based on the parameters of previous campaigns. This feature can help save time and avoid ...

ThruText allows you to build Target Lists using groups and recipients of past campaigns. Here's how it works: Segments A segment is ThruText'...

Once your campaign is launched, ThruText provides a number of tools to help you manage your campaigns. These tools are available on each individual campaign...

  Once your campaign has been launched, you can still go in mid-campaign to edit your initial message. You can do this by pausing your active campaign. ...

First impressions are very important, so you want to make your initial message as effective and efficient as possible. Tip 1: Keep it Short Your initia...

About Self Assignment A campaign with the self assign feature turned on will allow message senders that have already been added to a campaign to assign the...

Reassigning Basics With ThruText, you can reassign conversations at the campaign level (bulk reassigning) or at the conversation level (reassigning an indiv...