Adding and archiving media for MMS messages

Admins and Account owners control what media can be added to an account. In the media library, admins manages what images can be attached to use cases and MMS campaigns through adding and archiving media. 

NOTE - An image needs to be added to the Media Library before it can be added to a Use Case.

Adding an image or GIF to your account

To add your image, first, open the "Media Library" in the ThruText Tools drop-down:

Then, click "+ Add image to library":

After clicking "+ Add image to library," a window will appear, and you can choose a file or drag and drop your media. Only PNG or JPG image file types or GIFs can be added to your account. Note that the maximum file size is 500kb. If your file is too large, you will see a warning message. Once your media is successfully uploaded, you can close the window.

To resize your images and maintain your original proportions, click here.

After adding your first image

For US accounts, after adding your first image, you will be prompted to add it to your 10DLC use case. A sample image is required to be able to send MMS messages in the United States.

Archiving images and GIFs

When media is archived, it can no longer be selected during campaign creation. To archive an image or GIF:

  • Open the Media Library
  • Locate the media you would like to archive
  • Click the three vertical dots at the top right of the media's box
  • Select "Archive"

Only admins and account owners can make changes to the Media Library. To change a user's permission levels refer to this guide.