ThruText Help Center

Definitions of ThruText-specific terms This guide contains keywords used throughout the text side of the GetThru platform. Check out more about the ta...

Viewing usage for many accounts in one place For admins of organizations that run multiple subaccounts, you can now see a history of all your usage for ...

Steps for editing an initial message Once your campaign has been launched, you can still go in mid-campaign to edit your initial message. You can do thi...

Segments in initial messages and replies Did you know long text messages can break into multiple texts for some recipients? Text messages are sent using...

Sending targeted additional messages on an active campaign Followup messages are additional admin-initiated messages sent to some or all of the recipien...

Start and End dates and times Message senders can only send initial messages between a campaign's Start and End dates. This can be set during campai...

Adding Custom Fields to scripts You can use custom fields to personalize messages to each recipient. Once a custom field is created and mapped to a grou...

Adding survey questions in ThruText Survey questions record the data that you want your texters to collect from your contacts. You can add as many surve...

First, adding Recommended Replies Recommended Replies are saved replies that appear within the texter's reply screen as an optional response to comm...

Troubleshooting tips for Followup Messages In this guide, we will go over common follow up messages questions and troubleshooting steps. For details on ...