ThruText Help Center

Steps for editing an initial message Once your ThruText campaign has been launched, you can still go in mid-campaign to edit your initial message. You c...

Segments in initial messages and replies for SMS texts Understanding Text Message Segments for SMS In the realm of SMS communication, the concept of me...

Sending targeted additional messages on an active campaign Followup messages are optional additional admin-initiated messages sent to some or all of the...

Start and End dates and times Message senders can only send initial messages between a campaign's Start and End dates. Both Start and End dates can ...

Adding Custom Fields to scripts You can use custom fields to personalize messages to each recipient. Once a custom field is created and mapped to a grou...

Adding survey questions in ThruText Survey questions record the data that you want your texters to collect from your contacts. You can add as many surve...

Recommended Reply Tips Recommended Replies are saved replies that appear within the texter's reply screen as an optional response to commonly asked ...

Troubleshooting tips for Followup Messages In this guide, we will go over common follow up messages questions and troubleshooting steps. For details on ...

Unraveling Message Encoding in SMS: A Deeper Insight Understanding the intricacies of text message encoding is pivotal in the world of SMS communication...

Save time by enabling Auto Opt Outs Auto Opt Outs can save your team time by automatically opting the contact out and sending an opt out confirmation in...