Adding Survey Questions
Survey questions are the data that you want your texters to collect. You can add as many survey questions as you want. Survey responses are not filled in automatically--texters must record responses based on their conversations. ThruText has four types of survey questions: Yes/No, Multiple Choice (pick one), Checkboxes (pick many), and Freeform (fill-in-the-blank). Use the pulldown menu to select the type you want:
For Multiple Choice and checkbox questions, you will need to specify the possible answers separated by commas:
Like Recommended Replies, your Survey Questions' order can be changed by clicking and dragging the question. You can encourage your senders to collect the most important data by moving those questions to the top of the list.
-Once launched, Survey Questions cannot be deleted and only edited as a data preservation tactic.
-When used, radio buttons (Multiple Choice and Yes/No questions) cannot be de-selected. Using Undecided as an option, like the example above, is a great way to work around this!
Previous Steps -
Step 1 - Campaign Details
Step 2 - Senders
Step 3 - Initial Messages
Step 4 - Recommended Replies
Next Steps -
Step 6 - Review