For generating large amounts of data

We can generate historical ThruText messages and survey reports, as well as ThruTalk calling data for date ranges that exceed at least 30 days. For requests for a month of data or less, you can generate ThruText Account and Campaign Exports as well as ThruTalk Account and Campaign Exports.

Admins can access ThruText Tag Reports. Tag Reports are account level exports that are generated by the month and contain a breakdown of the number of conversations by each tagged campaign. 

If you'd like to submit a request for historical data, please email the GetThru Support Team at [email protected].

Additionally, if you are looking to submit a request, we also recommend setting up an Amazon Web Services S3 bucket for Nightly S3 Exports. This will give you access to the messages, surveys, and opt-out data for each day, and you'll have the freedom to interact with the data in a way that benefits you.

NOTE - Historical data requests will include the updated ThruText reporting details with message delivery results and their billable or unbillable status.