Calculating Your Bill
This article will detail the process you can utilize to calculate your monthly bill or the cost of a specific campaign; using this method you will be able to keep track of the amount outside of the bills we send out each month.
Your monthly bill is the total number of outgoing messages you have sent out on your account multiplied by the per text contract rate.
To check the number of messages sent out in a one month period, go to the account page to access the Account Tools drop-down and click the Usage Analytics button. This page will show you the number of messages sent out each month in the “Messages” column. If you’d like more details on accessing this page please review our Usage Analytics article.
- Calculation method: (Outgoing Messages Sent in Previous Month) x (Per Text Rate) = Previous Month Bill.
- Example: If you had 10000 messages sent out in June and your per text contract rate was $0.08, you would multiply 10000 x 0.08 for a total of $800.
Campaign Specific Cost
To figure out the cost of a single campaign, you will need to assess the number of outgoing messages on that specific campaign and multiply that by your per text contract rate.
To check the number of outgoing messages for a campaign, you will need to do a Campaign Message Export, download the export file, and determine the total number of messages included. Please review our Campaign Exports article for details on retrieving a message export.
- Calculation method: (Outgoing Messages on Campaign) x (Per Text Rate) = Cost of That Campaign.
- Example: If your export showed you had 1000 messages sent out in the campaign and your per text contract rate was $0.08, you would multiply 1000 x 0.08 for a total of $80 for that campaign.
And that is how you can calculate your monthly bill or a specific campaign cost. Please reach out to us with any questions at firstname.lastname@example.org.
Note regarding monthly bills: We send bills out during the first half of the month; you can expect your previous month’s bill by the middle of the current month. Once you have received it, you can pay by ACH, credit card, or check.
Additionally, not all messages sent in a billing period are sent in campaigns launched during the billing period. To account for all of the messages appearing in your invoice, you may need to look at campaigns that were launched prior to the billing period.