Rather than requiring your mouse to navigate the screen, folks sending texts through the messenger can utilize a series of keyboard shortcuts to jump between tabs and the message composition box.

Texters can access the keyboard shortcuts through the link on the bottom of the messenger or by pressing [shift] + ? (shift plus question mark).

Shortcuts you can use while in your assignment:

Keyboard ShortcutAction
Pressing 'g' then 'r'Takes you to the 'Replies' tab
Pressing 'g' then 's'Takes you to the 'Surveys' tab
Pressing 'g' then 'i'Takes you to the 'Info' tab
Pressing 'g' then 'm'Focuses on the message composition box
Pressing 'c' then 'a'Archives a conversation
Pressing 'c' then 'o'Opts out a conversation
Pressing 'c' then 's'
Skips conversation
Pressing 'c' then 'm'
Requests more conversations*
Pressing 'esc' when in the message composition boxClears focus from the message composition box**
Pressing 'esc' when in the opt out menu
Cancels the opt out menu and returns to the conversation
Pressing 'shift' + 'enter' when in message composition boxCreates a line break in your message***
Pressing 'enter' when in the message composition boxSends your message

*You can only use the "Request More Conversations" feature if you have finished your current assignment and tended to all awaiting replies.

**This means if you click into the message box, pressing the 'Esc' key will move you out of the message box and you will be able to use other keyboard short cuts.

***This means if you click into the message box or use the 'g m' keyboard short cut, pressing 'Shift+Enter' will break up your message with a new empty line.

Shortcuts that can be used across the messenger:

Keyboard ShortcutsAction
Pressing 'v' then 's'
Opens support dropdown menu
Pressing 'v' then 'u'
Opens user dropdown menu
Pressing 'g' then 'a'Takes you to your assignment page
Pressing 'g' then 'p'Takes you to your profile page
Pressing 'g' then 'o'Takes you to your organizations page
Pressing 'j' or 'k'Scrolls down and up through your conversations list
Pressing 'enter' or 'o' on a highlighted itemNavigates to that conversation or assignment.
Pressing 'shift' + '?' (shift plus question mark)Opens the keyboard shortcuts menu
Pressing 'esc' when in the keyboard shortcuts menuCloses the keyboard shortcuts menu

These shortcuts are disabled when typing in text boxes like the message composition box and the freeform survey responses.

In our ongoing quest to improve full keyboard accessibility, we will be adding additional keyboard-based shortcuts for the messenger in upcoming releases. 

We are still fine-tuning the behavior, so please send any feedback or keyboard shortcut requests to support@thrutext.io