VAN has an extensive selection of custom data fields available to their clients that vary from state to state. For this reason, VAN only exposes a set amount of these fields through the API that can be used when pulling an external contact list into your ThruText account. For example, VAN allows the Polling Location field to be pulled through the API, but not the Early Voting Location or Early Voting Address fields.

But not to worry! This doesn't mean you can't use these fields in ThruText. It just means you have to upload your file manually. 

To use the full array of VAN custom fields available to you in your VAN committee:

  1. On the ThruText side, you will first need to make sure that you have already created the custom fields you want to map. Click here for our user guide on creating and managing your custom fields.
  2. Next, you will want to export your Saved List from VAN, making sure to include the VAN ID (and/or VAN Campaign ID) and any additional data fields that you'd like uploaded into ThruText. (You can also map to both the VAN ID and VAN Campaign ID if needed — we have instructions on how to do that here).
  3. Finally, you will upload your file (in CSV format) to ThruText, being sure to map the correct custom fields. We have a user guide and video that can walk you through all the steps of manually uploading a group.

*ThruTip: Make sure you map the VAN ID field, or you won't be able to use your imported VAN Survey Questions or sync back to VAN