New Keyboard Shortcuts: We've made minor updates to the keyboard shortcuts to the message sender. You can now review a keyboard shortcut tip sheet within the application and remove your focus from survey freeform text boxes using your keyboard:

  • Pressing [shift] plus '?' will open the keyboard shortcut tip sheet
  • Pressing [esc] (escape) when the keyboard shortcut sheet is open will close the tip sheet.
  • Pressing [esc] (escape) when typing in a freeform survey response will unselect the response text.

Check out our user guide on other handy Keyboard Shortcuts.

Bug Fix / Update: The message composer was not being 'focused' when navigating to a new conversation. We have modified this behavior to allow for immediate editing / sending of a scripted message when switching between conversations.